Terms and Conditions
Last updated: March 2026
Please read these terms and conditions carefully before using our services.
1. Service Provider
Softsite is a digital agency offering web development, graphic design and digital marketing services. Contact: razvan@softsite.ro, phone: +40 727 999 900.
2. Services Offered
Softsite provides web development (presentation websites, online stores, web applications), graphic design (visual identity, logo, marketing materials), digital marketing (SEO, online advertising, social media) and mobile applications. Project-specific details are established through individual proposals and contracts.
3. Pricing and Payments
Prices are established through customized proposals for each project. Payments are made according to contract terms, typically in installments: advance on contract signing and the remainder on project delivery. Softsite issues fiscal invoices in accordance with Romanian legislation.
4. Intellectual Property
Intellectual property rights over final deliverables (design, source code, content created by Softsite) transfer to the client in full after complete payment of the agreed price. Softsite reserves the right to include completed projects in its portfolio, with client consent.
5. Limitation of Liability
Softsite shall not be liable for indirect, incidental or consequential losses resulting from the use or inability to use the services. Total liability of Softsite shall not exceed the amount paid by the client for the respective service.
6. Governing Law
These terms are governed by Romanian law. Any disputes shall be resolved by the competent courts in Bucharest, Romania, or through alternative dispute resolution mechanisms (SAL/SOL) available at anpc.ro.
7. Dispute Resolution
For amicable dispute resolution, consumers may contact the National Authority for Consumer Protection (ANPC) through the SAL platform (https://anpc.ro/ce-este-sal/) or through the European SOL platform (https://ec.europa.eu/consumers/odr). Our contact address for complaints: razvan@softsite.ro.
8. Contact
For any questions regarding these terms, contact us at razvan@softsite.ro or through the form on the Contact page.